PostNL, the leading provider of postal services in the Netherlands, has a complex business process to offer customers the possibility to send and receive parcels. Many are small and large companies, others are consumers of a physical store or a webshop. PostNL processes up to twelve million parcels per day.

The APIs that AppyThings helped deploy give PostNL a sustainable edge in an increasingly competitive market — a market that never sleeps.

The challenge

PostNL decided on a rigorous cloud strategy. All IT systems that can legally be transferred to the cloud were moved to the cloud. Excellent IT integration is the enabler for the Move to Cloud, and now for transforming PostNL’s business model.

The solution

API Management as the gateway to access every cloud in use, APIs to connect every application to exchange data and functionalities, and APIs to do business with partners and developer community. 

The results

  • No pumping, storing data throughout PostNL
  • Increase in Agility (less time needed)
  • Reuse of IT Integrations (faster time to market)
  • APIs became a new business model

Services provided

  • API Portfolio Management
  • Reference architecture
  • API 1st governance
  • Onboard platform
  • Develop use cases
  • Managed services (24 * 7)
  • Managed API Intelligence
  • API 1st courses
  • APItude (API 1st mindset)
  • API Subscription Manager (add-on)